You have already found our site, www.ceuweb.com.  Select the Certified Operator (or Technicians link) to move to the Category Selection Page.  When you choose the category you need, you will enter the "Secure Commerce" area of the web site. This will sometimes cause 'security alerts' of various types depending on how you have your browser configured. WE DO USE JAVASCRIPTS!

You are required to completely fill out the registration and billing authorization form.  Any errors you receive will normally be due to leaving a required field blank.  Filling in your name, address and other information should be straight forward.  This information is required to complete the actual attendance form itself. 

NOTE:  ceuweb.com does not sell or use this information for any other purpose [other than once a year (usually in January or February), ceuweb.com will send a postcard and/or e-mail].

The address you enter is WHERE we will be mailing your attendance verification form.  If you want it mailed to another location, fill out a support request or send us an e-mail to let us know!

There are three payment methods for your convenience.  You can enter your credit card information directly on the form (it's encrypted when you press the submit button), you can fax the credit card information (card number, expiration date, name as it appears on the card with a brief statement authorizing us to bill your card) to our fax machine, or you can send us a money order.  If using your credit card on the website, the information is encrypted and you are authorizing the charge of $25.00 for that category upon pressing the submit button. 

Our billing process is NOT AUTOMATED --  you are not billed each time you press the submit button.  We MANUALLY review and process each credit authorization and will only charge you ONCE for EACH CATEGORY that you have COMPLETED.

However, the State now requires that attendance for each course be documented on a separate attendance verification form.

Upon submission of the registration form, you are presented with a confirmation page that informs you that you are returning to the unsecured area of the web site.  Selecting the category that you need will now take you directly to the materials.  Please be patient when the materials are loading.  We try to make the pages load as quickly as possible but most of our users have told us that they like the occasional graphic or image to break up the text periodically.  Most categories will load in under 5 minutes (depending on your connection speed -- at least 28.8K is recommended).

After spending the required amount of time with the materials, you will undoubtedly notice there is a category review at the end.  You must complete the category review in order to receive credit for attendance at our site.   All questions are multiple choice.  You have to select the number for the correct response from the multiple choice answers.  

Upon pressing the submit button, your review is graded.  Any incorrect answers will generate an error message.  Please read these messages carefully as they will tell you what question/answer was wrong. (Newer browsers should actually return your cursor to the incorrect answer field.)  After making the correction, you will have to click on the submit button again.  Your test is re-graded and it is possible to have another error.  This process will repeat itself over and over until all of the answers are correct.

If you get the same error message and returned to the same answer several times, it will usually be due to a blank space [you can't see them] left 'somewhere' in the answer field.  If you would push and hold your delete key and then push and hold your backspace key (while in the field area) you should eliminate the space.  Re-enter the correct answer and press the submit button.   Upon a successful submission, you will receive a review confirmation page.

There is one very important part of the review form.   We need an email address if you request a 'pdf' file be sent to you electronically.

After we receive a completed registration, verify attendance within the material and receive a completed review section, we then begin preparing your attendance verification form.  Your attendance verification form will not be mailed until AFTER we have received payment.

Credit cards are normally processed each evening and if everything is in order, the attendance form is mailed the following day.  Upon receipt of a money order, we complete your attendance form and mail it the following day.  We do however, allow ourselves 3 - 5 business days for processing.

To use our site again for another category, you should re-enter at the beginning and start completely over.  Using the 'back' button will cause some of the forms to re-load and generate errors.  

After using the site once and becoming familiar with how it works, most users have no problems with subsequent uses.

We hope this brief instruction area helps you with the use of our site.  If you are having problems, the best way to reach us is via a support request or by e-mail: (Email Form) or send a fax to 850-402-8994 or call 850-251-0340 (leave a message if we're out of the office).